Privacy Policy

Last updated: May 28, 2025

This Privacy Policy describes how Glowethrixa ("we," "our," or "us") collects, uses, and protects your personal information when you use our functional training services, visit our website, or interact with us.

1. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number, address)
• Age, gender, and fitness level information
• Health and medical information relevant to training
• Payment and billing information
• Training preferences and goals

Technical Information

• IP address and browser information
• Device type and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide personalized functional training programs
• Process payments and manage your account
• Communicate with you about our services
• Improve our training programs and website
• Send you relevant fitness tips and updates (with your consent)
• Ensure safety during training sessions
• Comply with legal requirements

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Training Staff: Qualified trainers who need access to provide safe, effective programs
• Service Providers: Third-party companies that help us operate our business (payment processors, website hosting)
• Healthcare Providers: With your consent, if needed for your safety
• Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encrypted data transmission and storage
• Limited access to personal information
• Regular security assessments
• Staff training on data protection

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Restrict processing of your information
• Data portability

6. Cookies and Tracking

Our website uses cookies to improve your experience. We use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for personalized content (with your consent)

You can manage cookie preferences through your browser settings. See our Cookie Policy for more details.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Training records may be kept for up to 7 years for safety and liability purposes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any information.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. International Users

If you are accessing our services from outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Your Privacy Matters: We are committed to protecting your personal information and being transparent about our practices. If you have any concerns or questions, please don't hesitate to reach out to us.